For residents
What living in a Smart Step home is like, who is around to help, and how to speak up when something is wrong.
This is a home
A Smart Step recovery residence is a shared house. People here are working on their recovery, going to work or school, and rebuilding a normal week. There are no uniforms and no wards. There is a kitchen, a chore list, housemates, and a door you have a key to.
You hold an occupancy agreement for your bed and you pay a weekly program fee. Smart Step Inc. is a 501(c)(3) nonprofit. We provide housing and peer support. We are not a medical provider and we do not provide medical care.
What a week here looks like
Structure is the point. It is predictable on purpose, so that the rest of your life has something steady to sit on.
- You come and go for work, school, appointments and meetings, and you are home by curfew — 10:00 PM on weeknights, midnight on weekends.
- Everyone takes a share of the chores. The rotation is posted in the house — your assignment is posted in the house and logged in the app.
- There is a house meeting where the whole home talks through what is working and what is not — the day and time are posted in your house.
- Quiet hours give everyone a chance to sleep — your house manager walks you through them on day one.
- You are expected to be part of the house, not just a person with a bed in it.
Who is around to help
Your house manager
Your housemates
Intake
Smart Step leadership
What you pay
Residents pay a weekly program fee plus a one-time move-in fee. Both numbers, and the total due on the day you move in, are confirmed with you in writing before you agree to anything — no surprises on day one. Your house manager sets up how you pay at move-in.
If money gets tight, say so early. A short conversation before a payment is missed is far easier than one after. Ask your house manager what options exist — talk to your house manager before the due date — we work with people who communicate.
Your medication is your business
If a prescriber has you on medication for your recovery, you are welcome here. You will not be asked to stop it, taper it, or hide it as a condition of living in a Smart Step home. Decisions about prescribed medication are between you and your prescriber.
If something is wrong, say so
Speaking up is not a risk here. Nobody will lose their bed, their standing, or their privileges for raising a concern in good faith.
- Start with your house manager. Most things get solved in one conversation.
- If it is not resolved, or you are not comfortable going to the house manager, contact Smart Step directly — the program administrator — info@smartstepcorp.org.
- You will get an answer back. Expected timing is 5 business days.
- You can ask someone you trust — a housemate, a family member, a sponsor — to be with you when you raise it.
Your rights, in plain language
Common questions
Can I keep working?
What happens if I use again?
Can I have visitors?
Who finds out I live here?
What should I bring?
Need help right now?
- 988 Suicide & Crisis Lifeline — Call or text 988 · 24/7
- SAMHSA National Helpline — 1-800-662-4357 · free, confidential, 24/7
- 211 — Call 211 for local food, housing and utility help
If someone is in immediate danger, call 911. More crisis resources.
Coming soon to iPhone & Android
The whole program, in your pocket
We're finishing SteppingForward for iPhone and Android — the app residents, families, house managers and referral partners use every day. Everything below is built and in testing now.
SteppingForward
Check in from the house
Scan the house code for curfew and chores. No location tracking, ever — the code is on the wall, not on you.
Log your meetings and programs
Add the fellowships and tracks you go to, then log a session in one tap.
See what you owe
Your weekly program fee, your payment history, and what is due — no surprises.
Report a repair
Photograph what is broken and follow it through to done.
Message the team
Reach your house manager privately, any time.
Your documents
Read and sign your occupancy agreement and the house standards, and keep them.
Help, in one tap
Crisis lines and a Georgia resource directory — food, legal aid, jobs, meetings — always one screen away.
You don't need the app to start. Apply for housing or refer someone from any browser today — and everything you do there is waiting for you when the app lands.